FAQs
Questions we get asked most
If your question is not here, ask us directly — we answer every message within a day.
Planning and booking
How far ahead should I book?
For July and August, three to six months is sensible — the good guides and the better rooms in Hunza and Skardu go early. Outside peak season, a few weeks is usually enough.
Can you change one of the set itineraries?
Yes, and most people do. The published routes are starting points. Dates, length, pace and the order of the days all move.
What does a trip cost?
Our set itineraries start at PKR 90,000 per person for Skardu and for Gilgit and Hunza, and PKR 70,000 per person for Kashmir. The final figure depends on length, season, group size and the standard of rooms you want — send us the shape of the trip and we will quote it properly.
How do I pay, and when?
[Deposit terms, payment methods and the balance schedule to be confirmed by the brand.]
What is your cancellation policy?
[Cancellation terms to be confirmed by the brand. See our terms.]
On the road
Is it safe?
The northern areas we travel in have been quiet for years and see a steady stream of visitors. The genuine risks are road conditions, weather and altitude, which is what our planning is actually for. Check your own government's current travel advice as well.
Can women travel comfortably?
Yes, and many do, solo included. Dress modestly, expect curiosity rather than hostility, and tell us at the planning stage if you would prefer a female guide so we can arrange it.
How difficult is the walking?
The set itineraries are built around short walks that most reasonably fit people manage. Longer treks like Concordia are a different proposition and we will tell you honestly what they ask.
What happens if a road or pass closes?
We reroute. It is common enough that our itineraries carry slack for it, and your guide will know the alternative before you do.
Will I have phone signal?
In the towns, usually. On Deosai, at Fairy Meadows and in the upper Neelum, no. We agree check-in points before you lose coverage.
Practical
Do I need a visa?
Most visitors do. Pakistan runs an online visa service and many nationalities are eligible for a tourist e-visa. We supply the invitation letter and confirmed itinerary the application asks for. See the travel guide.
Do I need permits?
For most of the north, no. Some border areas and high valleys do, and the rules differ for Pakistani and foreign nationals. We arrange what is needed before you arrive.
Is travel insurance required?
Yes. We ask every traveller to carry insurance that covers mountain travel and medical evacuation. It is a condition of travelling with us.
Can you cater for dietary requirements?
Usually, with notice. Vegetarian is straightforward. Anything stricter needs planning in the upper valleys, where the choice is genuinely limited — tell us early.
What is the food like?
Very good, and more varied in the north than people expect. Expect a lot of apricot, walnut and locally raised meat, and in Hunza some dishes you will not find anywhere else.
Timeless beauty · Serene waters · Living culture
Ask us anything else
A travel expert will come back to you within a day, with a straight answer rather than a brochure.